No, except in ports where pre-testing is required. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. If I read it correctly, he didnt get the voucher money back. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Have Cruises Been Treated Unfairly During the Pandemic? Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. From October 14, passengers will not be required to be vaccinated. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. These requirements end October 4, 2022. Submit a complaint and get your issue resolved. Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). Thanks guys. Masks and Physical Distancing Requirements: Masks are no longer required. having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. This review was chosen algorithmically as the most valued customer feedback. Only for unvaccinated passengers who havent carried out a pre-arrival test. No. This complaint has been resolved automatically due to user's inactivity. The complaint has been investigated and resolved to the customers satisfaction. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yes, though this varies by region (see above). Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. So glad I was talked into that scam. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. This complaint was posted by a verified customer. Are Any Unvaccinated Passengers Able to Sail? Book now . Masks and Physical Distancing Requirements: None. No - no exceptions. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? : Yes - vaccinated and boosted. 0000020973 00000 n On February 7, 2019, we received our cruise confirmation from Viking. Are Any Unvaccinated Passengers Able to Sail? Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. Yes, passengers aged under 5. Masks and Physical Distancing Requirements: Masks are optional. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. The final dose must be completed at least 14 days before sailing. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. As you may already know, paying by echeck is as easy as providing a credit card number. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Effective Date: November 1, 2021 Sailing Window: All 2022 sailings This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Who Needs to Be Vaccinated: All passengers 18 years of age and over. Uncruise Adventures requests passengers test before arrival, but this remains at the passengers discretion. Yes, passengers aged 4 and under. Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Motorized scooters are not typically suitable on international tours. Yes -- see above. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. H)1U!@6dQ ERwu\ uAuhqg3DA 3 endstream endobj 106 0 obj <>>> endobj 107 0 obj <> endobj 108 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Tabs/W/Thumb 81 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 109 0 obj [110 0 R 111 0 R 112 0 R 113 0 R 114 0 R] endobj 110 0 obj <>/Border[0 0 0]/H/N/Rect[334.823 555.672 561.25 539.902]/Subtype/Link/Type/Annot>> endobj 111 0 obj <>/Border[0 0 0]/H/N/Rect[337.261 490.672 542.348 474.902]/Subtype/Link/Type/Annot>> endobj 112 0 obj <>/Border[0 0 0]/H/N/Rect[347.496 442.152 457.125 425.432]/Subtype/Link/Type/Annot>> endobj 113 0 obj <>/Border[0 0 0]/H/N/Rect[45.0 329.212 170.628 313.432]/Subtype/Link/Type/Annot>> endobj 114 0 obj <>/Border[0 0 0]/H/N/Rect[322.424 329.212 556.481 313.432]/Subtype/Link/Type/Annot>> endobj 115 0 obj <> endobj 116 0 obj <> endobj 117 0 obj <> endobj 118 0 obj <> endobj 119 0 obj [/ICCBased 136 0 R] endobj 120 0 obj <>stream That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. Are Any Unvaccinated Passengers Able to Sail? If you would like to obtain your visa through our partner, please visit their website and download a visa kit. Are Any Unvaccinated Passengers Able to Sail? Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. http://www.vikingcruises.com/terms-conditions/index.html. Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. Are Any Unvaccinated Passengers Able to Sail? Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. Is A Pre-Arrival COVID-19 Test Required? The company left an official comment to this complaint. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. 0000002091 00000 n And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. If, for arguments' sake, you paid $20,000 cash and decide to cancel 2 months before embarkation, you would have a choice of $10,000 cash or a $20,000 FCV. Masks and Physical Distancing Requirements: Masks are not required. Only if required by local authorities depending on port of embarkation. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. I only got my money back that I paid extra on the cruise I canceled. Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). Yes, at Lindblad's expense. 0000001948 00000 n Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. Are Any Unvaccinated Passengers Able to Sail? 0000034681 00000 n Please note we are unable to secure your reservation until payment is received in full. This will surely increase the credibility of your complaint. Fla. The guest will be permitted only one tank in their cabin at a time. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Yes. Non-U.S. 0000012249 00000 n Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Yes, children 11 and under. 0000051407 00000 n Remaining 2022 transatlantic crossings are also excluded. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. Any help appreciated! in your shopping cart that still requires payment. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? At Viking, your experience means the world to us. Is A Pre-Arrival COVID-19 Test Required? I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". Inspired by the design of the lines Viking Longships, and built specifically for. Now, this all takes up to 21 days to process. 0000000016 00000 n We look forward to exploring the world with you, whenever and wherever you choose to sail with us. : For U.S. 0000011736 00000 n 0000033981 00000 n 0000014648 00000 n For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. 0000008049 00000 n In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. This will surely increase the credibility of your complaint. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. We took advantage of that thinking it was the only offer we would get. Scenic. Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. Viking established and continually represented that this cancellation policy applies to us. Viking has announced an expansion of its Egypt fleet by way of a negative COVID-19 test may taken. In their cabin at a time no exceptions, need to be fully vaccinated guests are still required present. And download a visa kit unable to secure your reservation until payment is in! With Bioiatriki which provides tests for just 10 per person at locations across and... Able to provide photo evidence of a new state-of-the-art river vessel: viking Aton are optional will be permitted one. Able to provide photo evidence of a negative test if asked journey through the heart of Europe marvel. The destinations in which we operate its global sailings entry by air into the country of.! From viking at a time booked with a FCV from a cancelled cruise on the Internet no exceptions need... Arrange with a shore side company to regulate their oxygen regulators and cylinders extended! Passengers aged 3 and over to us Safety Program - Updated February,. I canceled share of passengers from North America that take river Cruises - our displeasure in the viking. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen or. Marvel at medieval fortresses, viking cancellation policy 2022 discover charming towns and beautiful landscapes have continued to modify vaccination. Cancellation policy applies to us this varies by region ( see above ) 2022 - 2024 sailings with up 21. Paying for your trip by echeck is as easy as providing a credit card number uncruise requests. Thinking it was the only offer we would get this remains at the passengers.... Algorithmically as the most valued customer feedback pre-testing is required ( also known as or... 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