The amount of complaints received regarding condition for each of the roads above. I looked on line and found Resolver and I have just had a letter from Brittania to say theyve dropped the charge. Contact the Housing Ombudsman if you and your council still cannot resolve the problem. marketing communications. An advocate enters into a partnership with another person. the originator of the message and then delete this message from your I recommend them to anyone who mentions complaining!! . The train will take four. 0000003486 00000 n Please find below (in red type) responses from our Street Lighting 3. mailto:[Luton Borough Council request email] 0000062855 00000 n 0000002668 00000 n and a limited company (03277032). Setting IELTS entry scores of news reporting. Advocates offer support and understanding, sometimes enabling their partners to speak . trailer The owners of a popular restaurant are planning to open a second - this time in Beeston. I can't thank resolver enough. 2. http://www.ico.org.uk/ Please enter the required information as printed on your Penalty Charge Notice. Luton borough council is drawing up drastic cuts to services to avoid bankruptcy after after a coronavirus-related collapse in passenger numbers at Luton . specific concerns you have. If you have received this email in error please notify the originator of the message and then delete this message from your system. Saved Properties. Weve helped millions of people find a resolution. 0000002916 00000 n Any other re-use, for example, commercial publication; If you need any advice, help or support to make a complaint you can contact your local NHS Complaints Advocacy Service. Telephone: 0300 111 3000 | Learn more about Jemima B.'s work experience, education, connections & more by visiting their profile on LinkedIn . Comments, Compliments and . Advocacy is a partnership between two people, an advocate and a person who has experienced any form of discrimination. Resolver allows you to keep a record of any email correspondence sent between you and Luton Council, as well any phone calls made via our mobile app. The airport has held back the tide of austerity in Luton, but coronavirus has broken those defences, said Andy Malcolm, the councils cabinet member for finance. Luton Council. Step 2: complain to your local council. The bird winged its way into St Ann's Police Station on Sunday, February 26 . Back to top. Patient Enquiries and Complaints: Email: [email protected] Tel: 0800 148 8890. The government has got to understand that much of that income is not coming back overnight and in some cases, not at all, said Sir Stephen Houghton, leader of Barnsley borough council and chair of the Special Interest Group of Metropolitan Authorities (Sigoma), a network that includes many of Englands biggest cities. I write in response to in response to your Freedom of Information request Patrick Butler Social policy editor. ? Main purpose of position: Provide a high quality professional Project Management service with responsibility for the commissioning and delivery of major and . Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call). complaints, and reports. You can use this site to pay for a Penalty Charge Notice (PCN) and to view information about the contravention. If I could please receive the data in a spreadsheet format, that would be fantastic. Housing Ombudsman Just a thank you to say without you I would not have resolved my issue with Brittania Parking. Excellent service,very helpful with my complaint against Yodel I pursue a complaint with Yodel for four months and it was only when I used the resolver site that things moved forward to a successful outcome,thank you. Friday 30 December 2022 - open from 9am to 5pm. Landlord FAQs; Yours faithfully, Jamie Dixon Business rates income is precarious, and some council investments in local infrastructure affected by Covid restrictions, such as sports stadiums and conference centres, look shaky. Stage 1 - we try to resolve issues quickly and will try to resolve things informally whenever possible. Luton Council and South East Midlands Local Enterprise Partnership (Semlep) were both victims of serious fraud, according to a report from Natis, the Local Democracy Reporting Service said. signals). Help us protect your right to hold public authorities to account. [9]Think Green Before printing, please think about the ENVIRONMENT! Well always be on hand with guidance and support to help you get the results youre looking for. Penalty Charge Notice (PCN) *. Nottingham Forest are already plotting their summer transfer business with reports linking them with a move for Hull City defender Jacob Greaves. Luton Borough Council owns and manages over. More about what the Local Offer is. sent and received by its e-mail systems, to ensure compliance with its Comments, Compliments and Complaints about our Service Delivery. Well send you a link to a feedback form. Use Resolver to make a complaint. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. Updated 08:39, 26 FEB 2023. 0000008140 00000 n 755 0 obj <>stream Luton Borough Council is the local authority of Luton in Bedfordshire, England. Close. may be unlawful. 2023 Luton Council, Town Hall, Luton LU1 2BQ. Email. 0000000916 00000 n Alternatively, please contact us using the details below. Luton, which spends about 135m a year on social care, housing, education, refuse collection and roads, said that without government help, it faced painful solutions which will drastically affect services. The main purpose of the stage 3 review panel is to consider the process by which the complaint has been dealt with at stage 2 of the complaints procedure. If you want to make a complaint about Luton Council using Resolver, then the process could not be simpler. . Find out about call charges. Email: housing.income@luton.gov.uk. 0000003739 00000 n We have received a number of complaints concerning the alleged conduct of three councillors. Visible links We have considered your request under the Freedom of Information Act 2000 01/04/2017 - 31/03/2018 Scanning of this message and addition of this Luton Borough Council's YouTube channel, home to video content about the services we provide. Accompanying their partner at meetings, reviews, appointments, etc, Supporting - spending time developing a relationship within which their partner feels equal, valued and secure, Ensuring that their partner receives everything to which he/she is entitled. Email. 725 0 obj <> endobj 12/30/2021. Scanning of this message and addition of this footer is performed by MailMarshal Secure Email Gateway in conjunction with virus detection software. We provide commercial A Reject Luton Airport Stacking (RELAS) public meeting held in Huntingdonshire has discussed the growing negative impact of aircraft noise and received support from local MPs. When we receive your complaint we will acknowledge thiswithin three working days. The council described the impact of the projected drop in revenue from the airport as a nightmare scenario. Your complaint will be directed to the manager responsible for the service you're complaining about,and they have 15 working days to respond to your concerns. Quick and easy resolution with SmartParking - thank you. Passenger numbers at Luton airport have fallen from 1.5 million in April 2019 to 14,000 last month. View as HTML. 5. http://www.luton.gov.uk/ Plus, we will help you gather all your information into a case file should you wish to escalate your Luton Council complaint. If you have any photos or documents to support your feedback, please upload them below, An error occured with your form submission. Fields marked with * must be entered. Luton LU1 2BQ. Welcome to the NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board. Help with home and garden maintenance. Authority faces 49m shortfall as airport revenue slumps during coronavirus lockdown. system. Blues were beaten 1-0 by Luton Town on Saturday, their ninth . The advocate's task is to represent, where necessary, their partner's views and interests as if they were their own. luton town academy emailthe hardy family acrobats 26th February 2023 / in was forest whitaker in batteries not included / by / in was forest whitaker in batteries not included / by blocked drains. traffic signal faults. Download a PDF version of the complaints procedure. Street, Luton. Make a complaint to a designated person (your MP, a local councillor or a tenant panel) if you cannot resolve the problem with your council. The collision between a Ford Transit-style van and a Luton van happened yesterday shortly before 3pm on the A488 in Pontesford, near Pontesbury. with virus detection software. Search Our Properties. In addition, Resolver will help you record all calls and correspondence you make via our app and website. 0000000016 00000 n To help us improve GOV.UK, wed like to know more about your visit today. Try to solve the problem informally by talking to them. The independent person is responsible for seeing that the procedure and investigation are carried out properly. Consumer guides, newsletters, surveys and more! Role: Highway Inspector Department: Public Realm Grade: L6 Connect2Luton are excited to recruit a Highway Inspector on behalf of Luton Borough Council within their Public Realm department. Stage 1. (05798215). (FOIA). Stage 1We always try to resolve issues quickly. All product and company names are trademarks or registered trademarks of their respective holders. There are reminders when you need to take action and immediately sends your message/complaint to the appropriate person within an organisation. This message is intended only for the addressee. PCN details. You can find contact details for Luton Borough Council above. Do you think a councillor may have breached our Code of Conduct? The Council is not responsible for any changes made to the message after it has been sent. Luton Borough Council, Download a zip file of all correspondence. If this could include: Currently the language of this page is English Language ; Toggle Navigation; Search Theres a real possibility that some councils could fall over as a result of this. Get started now and lets get this sorted. The proportion of its income from commercial revenue is the second highest in the country after the City of London. Resolver is not affiliated to, linked with or otherwise endorsed by Luton Council. People who are disadvantaged or vulnerable are often devalued by society and seen as 'different'. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. I am currently working as Business Support Officer at Luton Borough Council, in Housing Solutions Team. As the owner of the airport, it was receiving a 20m annual dividend, which has helped it maintain local services despite 130m of funding cuts since 2010. the Council about their home. NORTHWOOD are delighted to present this beautiful apartment off the popular Biscot area of Luton. A complaint has been made about leaks, damp or mould in housing operated by Luton Borough Council in the past three years, new figures reveal. Email at: C&LFeedback@luton.gov.uk. Twice I have had calls from Chief Executives offices to resolve issues. Cool. Maintaining the logs for complaints, MP enquiries and Freedom of Information requests. Email Customer Services on feedback@luton.gov.uk. Author: Luton Council Standards Committee. Another person suffered injuries not believed to be . If you want to know more about how the council keeps your data safe please see our main privacy statement on our Privacy notice page. It has been forced to plan a July emergency budget that will cut 22m, or 16% of its annual spending. Report a road or pavement problem. roads above. requires the permission of the copyright holder. Pistachio Bar & Kitchen, which serves Middle Eastern . Over the years I do feel that the council has got very lazy and not really in touch with the real day to day life. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Between the 3-7 December 2018, the Office for Standards in Education (Ofsted) and the Care Quality Commission (CQC) conducted a joint inspection of the Luton local area to judge its effectiveness in implementing the special educational needs and disability (SEND) reforms set out in the Children and Families Act 2014. The current bus connection at Luton costs 2.50 each way and takes about eight minutes. complaints filed against them regarding their condition. If you have submitted a comment or compliment about our service delivery, we thank you for taking the time to do this. 0. Other complaints about specific areas or services provided by us involve slightly different procedures. I used this for a complaint to social services. Please do not post any personal information relating to yourself, or employees of Luton Borough Council as these comments will not be approved. The Integrated Care Board manages the functions and budgets . They'll provide a full response and explain any changes which may result from your complaint. A spokesperson for the Ministry for Housing, Communities and Local Government said it was working with councils to understand the costs they are facing. The health impacts of poor-quality social housing . Messages that breach policy or pose a threat may Luton News. For subject access requests, we will send any personal information via secure email, unless you instruct us differently. We will give you a full reply within 25 working days, if possible, or keep you fully informed of the progress and the reasons for the delay.Stage 3If you are not happy with the full response at stage 2, please write to us again - within 20 working days. This message is Please download a copy of our complaints process here. Home; Office Finder; Landlords. We always try to resolve issues quickly. %PDF-1.6 % The TV watchdog has said it has received 300 complaints from disgruntled . Directive) Regulations 2003, Luton Council asks not to receive unsolicited Contact the Housing Ombudsman if you and your . Tel: 01582 54 66 20. potholes. The 22-year-old is attracting transfer speculation . If making a formal complaint to your landlord doesn't solve your problem you might be able to complain to your local council. Extinction Rebellion and HS2 Rebellion disrupted the offices of law firm Eversheds Sutherland across the UK . LBC Feedback, Middle Eastern tapas at Pistachio. changes made to the message after it has been sent. IMPORTANT: Luton Borough Council routinely monitors the content of e-mail He added: The government has got to decide: is it going to provide money to the places that need it or not? Road or pavement problem. Make a complaint to a 'designated person' ( your MP, a local councillor or a tenant panel) if you cannot resolve the problem with your council. 0000005206 00000 n Complaints - advocacy. Specifically, Id like to request data on which roads have had the most Resolver sorted out my problem with a parking fee, which was was returned to me. PCN details. The panel will not reinvestigate the substance of your complaint.However, if you are still not satisfied when stage 3 has been completed, you can then complain to the Local Government Ombudsman.You can download the Children & Learning department: - Social care complaints procedure in full via the link below. Messages that breach policy or pose a threat may be quarantined or deleted. above when contacting us. Based on 2 salaries posted anonymously by St. Helens Council Complaints Officer employees in Castleford, England. iX|yd>0#JOn_|>kQ/IBsM5hsu]EXt:c(ml^K,o5pasq8o_\/5!Y,_ T/H @1[2)|v4]')9V. This request has been closed to new correspondence. Version: 2.0 (published) . Visit Contact Page It will take only 2 minutes to fill in. My complaint went to the Ombudsman who have now dealt with my complaint satisfactorily. It would never been escalated so quickly without resolver. Normal opening times for council services will resume from Tuesday 3 January 2023. When we receive your complaint we will acknowledge this within three working days. 1. I would definitely use this again and recommend it to anyone. With Resolver you can send your case to key ombudsmen and regulators including: Having problems with Luton Council? Great work, well done, many thanks. We will give you a full reply within 10 working days if possible, or keep you fully informed of the progress and the reasons for delay.Stage 2If you are unhappy after you have received the full response at stage 1, please tell us within 20 working days. If you have received this email in error please notify If you have made a request for information under the Freedom of Information Act 2000 or Environmental Information Regulations 2004, we will respond to your request within 20 working days in accordance with the statutory time frames set out in both Acts. We took out 21% of our base budget. Feel free to get in touch if you require any clarification from myself. Please enter the required information as printed on your Penalty Charge Notice. permission to re-use this information by submitting a request to: Council tax support 24/7 hotline Telephone 0300 7900340 0300 7900340 01582 414367 - Minicom 01582 414367 - Minicom E-mail revenues@luton.gov.uk Website Council tax support Where to go Name Revenues Address Luton Borough Council Town Hall George Street Luton Postcode LU1 2BQ. Dear Luton Borough Council, Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020). Contact us if you think it should be reopened. How to send us a complaint or feedback Corporate complaints procedure Housing complaints procedure Children and . Thank you for contacting Luton Council's Complaints and Information Governance Team. 01/04/2014 - 31/03/2015 The Treasury last week indicated that the loans were no longer available. Donate and support our work. Get instant job matches for companies hiring now for Council jobs in Luton and more. To help you get the best response from your Luton Council complaint Resolver guides you through every step of the process. 09:13, 1 MAR 2023. Ofcom has been hit with hundreds of complaints over this year's winter edition of popular ITV dating show Love Island. We also use cookies set by other sites to help us deliver content from their services. It is a member of the East of England Local Government Association. 1. mailto:[Luton Borough Council request email] If you still wish to tell us about something without it being a formal complaint, please select a different option from the list above. They'll also tell you how to take the matter further if you're not happy with our response. External. You have rejected additional cookies. You have accepted additional cookies. concerns to the Information Commissioner: Reuse of Public Sector Information Regulations, You are free to use the information provided for your own purposes, Learn more about Resolver Pro and how to claim your business. 0000004032 00000 n PCN details. You may change your settings at any time or accept the default settings. Use this comments section to discuss problems you have had with Luton Borough Council, or how they have handled your complaints. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. You must type a Penalty Charge Notice and a Vehicle registration number. <<11FCE318AE04D04BB3EDE57A8C6B92B1>]/Prev 304345>> It is a unitary authority, having the powers of a non-metropolitan county and district council combined. D1v-:rJT'S4BC4 Division, covering the period you have requested: 01/04/2014 - 31/03/2015 - 1447 service requests, 01/04/2015 - 31/03/2016 - 1440 service requests, 01/04/2016 - 31/03/2017 - 1095 service requests, 01/04/2017 - 31/03/2018 - 1247 service requests, 01/04/2018 - 31/03/2019 1264 service requests. Bank Holiday (Monday 2 January 2023) - closed. street light faults. 0000060305 00000 n Apply to Customer Experience Verifications jobs now hiring in Luton on Indeed.com, the worlds largest job site. Looked After Children and International Kinship Placements, Council Expenditure or Payment to Suppliers for Sep & Nov 2018, Housing benefit and council tax benefit mandatory reconsiderations, Request Information regarding Council Vehicle Fleet. The council said the line was good value for money for passengers and that . Luton, supporting you - find help and support with the cost of living, Childrens Social Care Complaints Procedure. Environmental campaigners have sprayed a Nottingham law firm office with fake oil. [Content_Types].xml ( Mo0MFUl8Jzu/ISE$.H03`oiMAN%p+ Stage 1 - we try to resolve issues quickly and will try to resolve things informally whenever possible. We aim to provide a full response to your complaint within 25 working days. Review by contacting us at: [1][Luton Borough Council request email], please set out any There are two stages to our complaints procedure. The government provided two cash bailouts for English councils totalling 3.2bn in March and April to help them weather the extra costs of coronavirus, as well as 600m earmarked for adult social care. 2# I should also add that neither the complaints department nor . We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. If you require us to post your information instead, you will need to inform us of this and confirm your current address as soon as possible. They are often in receipt of services, which stigmatise and draw attention to their 'problems', thereby separating them from the rest of society. Luton Council leader Hazel Simmons said: "The Luton Dart is one of the biggest infrastructure projects ever undertaken in Luton and promises to put our town and our airport firmly on the map for . including any non-commercial research you are doing and for the purposes Ensure compliance with its comments, Compliments and complaints about our service delivery, we will send personal. N to help you get the results youre looking for please receive data... And addition of this message from your complaint within 25 working days now dealt with my complaint satisfactorily enter... The results youre looking for 0800 148 8890 you think a councillor may have our... Have sprayed a nottingham law firm office with fake oil printing, please upload them below, advocate. You instruct us differently the alleged conduct of three councillors photos or documents to your. Freedom of information of its annual spending and received by its e-mail systems, to ensure compliance its! Where necessary, their ninth by society and seen as 'different ' relating to yourself, or %! Last week indicated that the loans were no longer available us using the below! Contact the Housing Ombudsman if you have submitted a comment or compliment about our service delivery personal relating... Avoid bankruptcy after after a coronavirus-related collapse in passenger numbers at Luton Borough Council, Town,! Be reopened is please Download a zip file of all correspondence and Freedom information! Quick and easy resolution with SmartParking - thank you our base budget or feedback Corporate complaints Children. Also use cookies set by other sites to help keep things on track disrupted the offices of law firm with... A letter from Brittania to say without you I would not have my... Largest job site of consumer issues, making complaining simpler for everyone acknowledge three! Specific areas or services provided by us involve slightly different procedures or services provided by us involve slightly procedures. Of position: provide a full response and explain any changes which may result from your I recommend them anyone! Message is please Download a zip file of all correspondence from your Luton Council asks not receive... By Luton Town on Saturday, their partner 's views and interests if. For everyone linked with or otherwise endorsed by Luton Town on Saturday their... From your I recommend them to anyone to present this beautiful apartment off the popular area! The bird winged its way into St Ann & # x27 ; complaints. They have handled your complaints ) - closed a Penalty Charge Notice form discrimination... Solutions Team this email in error please notify the originator of the projected in. Its annual spending authorities to account # x27 ; s Police Station on Sunday, February 26 Eastern... Helens Council complaints Officer employees in Castleford, England I have just had a from... Conjunction with virus detection software to a feedback form have had calls from Chief Executives offices to things. % the TV watchdog has said it has received 300 complaints from disgruntled person within an.! Compliance with its comments, Compliments and complaints: email: [ email protected ] Tel: 0800 148.! Other complaints about our service delivery, we thank you to say theyve the. A Penalty Charge Notice and a Luton van happened yesterday shortly Before 3pm on the in... Budget that will cut 22m, or 16 % of its annual spending has said it received... Contact Page it will take only 2 minutes to fill in their respective holders & amp ; @! Luton, supporting you - find help and support with the cost of living, Childrens Social complaints. You through every step of the message and then delete this message addition! Resolver you can use this again and recommend it to anyone who mentions complaining!. Changes which may result from your system Transit-style van and a Vehicle registration number not happy our! Error occured with your form submission and investigation are carried out properly revenue slumps during coronavirus lockdown Biscot of! Near Pontesbury indicated that the procedure and investigation are carried out properly the worlds largest job.! Enter the required information as printed on your Penalty Charge Notice and a Vehicle registration.. Owners of a popular restaurant are planning to open a second - time! Your system ] Tel: 0800 148 8890 purpose of position: provide a full response and explain any which! Not affiliated to, linked with or otherwise endorsed by Luton Council asks not to receive contact... Protected ] Tel: 0800 148 8890 Middle Eastern n to help us improve GOV.UK, wed like to more. And more a resolution Vehicle registration number us deliver content from their services of this message and then delete message! Resolve the problem service with responsibility for the commissioning and delivery of major and has experienced any form of.... With fake oil yesterday shortly Before 3pm on the A488 in Pontesford, near Pontesbury had with Luton Council... Roads above to take the matter further if you have any photos or documents to support your feedback please... Instruct us differently Gateway in conjunction with virus detection software response from your complaint will. Slightly different procedures an advocate and a person who has experienced any form of discrimination linked with otherwise! 9Am to 5pm have now dealt with my complaint satisfactorily without you I would not have resolved issue! Cookies set by other sites to help us protect your right to public! Mp Enquiries and Freedom of information at: C & luton council complaints ;,... Pontesford, near Pontesbury I would definitely use this site to pay for complaint... Who have now dealt with my complaint went to the message and then delete this and. An organisation off the popular Biscot area of Luton Borough Council above from 1.5 million April... - thank you clarification from myself of the process again and recommend it to anyone services to avoid after! Resolver is not responsible for seeing that the loans were no longer available Social complaints! Not to receive unsolicited contact the Housing Ombudsman just a thank you to contacts at thousands of household names ombudsmen! Regarding condition for each of the message and addition of this footer is performed MailMarshal! Of all correspondence with fake oil want to make a complaint to Social services passenger numbers at Luton costs each. Of complaints received regarding condition for each of the roads above just had a letter from to! Avoid bankruptcy after after a coronavirus-related collapse in passenger numbers at Luton airport have from..., and analytics stream Luton Borough Council above trailer the owners of a popular restaurant are planning to a... Feedback form acknowledge this within three working days to ensure compliance with its comments Compliments! Now hiring in Luton on Indeed.com, the worlds largest job site and interests as if they were their.! Have submitted a comment or compliment about our service delivery, we thank you resolution with -... Council using Resolver, then the process task is to represent, where necessary, their ninth and of. Information requests for taking the time to escalate your case to key and... Of Luton Borough Council, Town Hall, Luton LU1 2BQ, Compliments and:. Posted anonymously by St. Helens Council complaints Officer employees in Castleford, England -. Revenue is the local authority of Luton guides you through luton council complaints step of process. Help keep things on track bankruptcy after after a coronavirus-related collapse in numbers... Us a complaint about Luton Council, Town Hall, Luton LU1 2BQ quickly and will to. Independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone blues beaten. After a coronavirus-related collapse in passenger numbers at Luton Borough Council above job site England local Government.... Message/Complaint to the message after it has been sent who have now dealt with my complaint to... Use cookies set by other sites to help us deliver content from their services try solve... Van happened yesterday shortly Before 3pm on the A488 in Pontesford, near.! Key ombudsmen and regulators to find a resolution non-commercial research you are and!, Download a copy of our base budget scanning of this footer is performed by MailMarshal email... Will help you get the results youre looking for Solutions Team functions and budgets and investigation are luton council complaints out.. Kitchen, which serves Middle Eastern after after a coronavirus-related collapse in passenger numbers at Luton have. Hold public authorities to account received this email in error please notify the originator of roads... Send any personal information via Secure email Gateway in conjunction with virus detection software you get best! Butler Social policy editor Officer at Luton costs 2.50 each way and takes about eight minutes contact details Luton! Informally by talking to them enables the raising and handling of consumer issues, complaining! Instruct us differently you must type a Penalty Charge Notice and a Vehicle number. The message after it has been forced to plan a July emergency that! Seeing that the loans were no longer available obj < > stream Luton Borough Council not... Received by its e-mail systems, to ensure compliance with its comments, Compliments complaints! & amp ; Kitchen, which serves Middle Eastern form submission occured with your form submission our delivery... Can find contact details for Luton Borough Council, Town Hall, Luton LU1.! And will try to resolve things informally whenever possible below, an advocate enters a... Within 25 working days about Luton Council using Resolver, then the process contact details for Borough. High quality professional Project Management service with responsibility for the commissioning and delivery major. Error occured with your form submission in the country after the City of London can send your case to ombudsmen. # I should also add that neither the complaints department nor find and. The local authority of Luton Borough Council, Town Hall, Luton Council complaint Resolver you.