4.3 Apprentice Solo Tickets are for persons aged 19-24 who are enrolled on an apprenticeship programme of study and who live within the Liverpool City Region with an Apprentice Travelcard. Misuse of the concession may lead to prosecution. Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. 3.2.3 any other services as agreed by the participating bus operators. 13.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. 13. We aim to have normal service resumed as swiftly as possible. Your My Ticket will be valid from when you buy it up until 02:59 a.m. on the day following the expiry of the My Ticket. 4.5 They may be bought as tickets valid for:4.5.1 one week (Solo Apprentice Weekly Ticket) which can be added straight to your Apprentice Travelcard and will be valid from the day you first use or activate it; and4.5.2 four weeks (Solo Apprentice 4 Weekly Ticket) which can be added straight to your Apprentice Travelcard and will be valid from the day you first use or activate it.4.6 Subject to clause 4.7, you can only use a Solo Ticket on the dates for which it is valid and until 02:59 am on the day following the expiry of the Solo Ticket.4.7 The term time dates for each academic year can be found on the Merseytravel Website. Saveaways are one-day tickets for off peak-travel. 4.4 The Apprentice travel discount card is available from the point of purchase for 12 months, or until completion of the apprenticeship, whichever comes first. Merseytravel reserve the right to refuse travel on an incorrect, blocked or duplicate VRN and the appropriate toll fee will need to be paid by other means such as cash or debit/credit card. If you have a question about Railpass please contactMerseyrailfor help. (e) Merseytravel may end the Agreement at any time by writing to you if:(i) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services; or(ii) we discover the Fast Tag is being misused in contravention of the terms of this Agreement; or (iii) any other material breach of the terms of this Agreement. Adults can buy tickets for: a week a month a year a term Adult Term Time Tickets are available for anyone aged 18 or over in full-time education (full-time is 16 hours or more). Introducing Merseytravel's Tickets for Adults Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. From this year you can also use your smart Solo Term Time Ticket during half term, but the ticket cannot be used at weekends. Once the Account is open Users can start to make journeys on the vehicles (VRN) registered. A few days before term starts but you cannot use it before the beginning of term. Solo tickets are valid on any bus service across Merseyside. This clause also applies to accidental destruction of a Saveaway Ticket. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. Following receipt of this information, we will hotlist the card preventing further usage. The MetroSmart website will only show your online ticket purchases. What is a MetroCard and is it different to a Walrus card? If the ticket is not suitable for your travelneedsplease visit theMerseytravel Websiteto see the other options available. 13.2 A waiver by us of any default will not constitute a waiver of any subsequent default. 2.2 If you have questions in relation to these Terms or the My Ticket scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. For example, you could travel from Liverpool to Ormskirk either by an all zones, (rail only) or a Trio ticket for area C and a, Term Time Ticket can only be used on the Wirral and Northern lines (not the City line). Monday to Friday before 8pm during term times only. Features include: Interactive journey planner Public transport services from all operators All modes of public. It is the Users responsibility to ensure your Account has the required funds to operate the Toll Barrier. Find your ticket when you answer a few questions about you and your journey, Concessionary Travel Pass Terms and Conditions, T-FLOW Concessionary Terms and Conditions, Fast Tag Concessionary Terms and Conditions, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, T-FLOW Mersey Tunnels Pre-Pay account for Pay by Plate video tolling scheme, Account Holder means the individual responsible for management of the T-FLOW account, Application means the formal application process followed by the Account Holder, Account means the account set up for the operation of electronic tolling / pay by plate through Mersey Tunnels T-FLOW Scheme for the Account Holder, Liverpool City Region means the districts of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, VRN means the vehicle registration number(s) linked to the account for toll payment, Merseytravel means Merseytravel, the operator of the Mersey Tunnels, No 1 Mann Island, Liverpool, L3 1BP as well as its employees, agents, sub-contractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier at Birkenhead and Wallasey toll plazas, Resident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region. 1.3. 5.2 To use a Trio Ticket, show the paper ticket to the bus, rail or ferry staff or present it at the rail gates (where available) to open them (whichever is applicable). 8.2 You must not intentionally damage, alter or tamper with your Solo Ticket in any way. Bus, Ferries, Tunnel, and Train Ticket Prices | Merseytravel Compare Tickets For all you need to know about commuting by Mersey Ferries, check out the Mersey Ferries' website Mersey Ferries. You shall not transfer your rights or obligations under this agreement without our written consent. Misuse8.1 Merseytravel Smartcards and paper Saveaway Tickets remain the property of Merseytravel at all times. If you do not receive your ticket within sevendaysplease email. 4.1 Adult Solo Tickets are for persons aged 19 or over. 8.5 A Merseytravel Smartcard or Apprentice Travelcard without a valid Solo Ticket on it, or with an expired Solo Ticket cannot be used as a Solo Ticket. (e) If there are insufficient funds in your Account your Fast Tag will cease to work at the Toll Barrier until funds are added. Someone else can buy the ticket for you but they must bring along a recent passport size photo of you. Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket wont be valid for travel in Lancashire, Cheshire or Halton. We do not currently offer an app but our MetroSmart website is mobile friendly and the site can be accessed online, via your mobile phone or tablet. 10.4.5 the Merseytravel Smartcard with the Solo Ticket is surrendered to us with the request for a refund. Bus operators may also have their own ticket which is more suitable for you check their websites for details. Check the ticket price for your journey using the Journey Planner below. Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. Up to date passage balances can be checked online at www.merseytunnels.co.uk, (a) Merseytravel may at any time make minor changes (unlikely to affect your use of the concession, (i) to reflect changes in the law or regulatory requirements; and. Customers have the option to open a personal or business T-FLOW Account. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. There is a 1 activation charge when you buy your new smartcard. 2 You can use a Trio Ticket on most ordinary bus and. Once the term ends please keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. 2.2 If you have questions in relation to these Terms or the Solo Ticket scheme, please contact us by emailing us on smart@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. 5.4 Use of a Solo Ticket (whether a paper ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Solo Ticket for the journey (the Ticketholder). This booklet tells you about the options for adults aged 19 and over. Merseytravel have a formal appeal process details of which can be found on our website using the following link;https://www.merseytravel.gov.uk/tunnels/Pages/Concessions.aspx. Renew it online or at a Merseytravel Centre a few days before term starts. quoting your order reference number to let us have the correct details. (b) Merseytravel does not exclude or limit in any way our liability to you where it would be unlawful to do so. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is via our. There is also a booklet for young people (aged 5 - 18) tickets. Merseytravel accepts no liability for losses arising from incorrectly entered VRN. We will write to you to let you know that we are going to stop providing the Fast Tag scheme. 5.3 You must follow any of our, or the train operators, instructions when using a Railpass when making a journey and you must let any driver or other member of staff of the train operator examine your Merseytravel Smartcard, Apprentice Travelcard or paper format ticket (as the case may be) at any time during your journey if asked to do so. Following receipt of this information, we will hotlist the card preventing further usage. This clause 9 also applies to accidental destruction of a Trio Ticket. Where can you use the Saveaway Ticket 3.1 The Saveaway Ticket allows for travel on local bus, trains and Mersey Ferries cross river services in either one or all areas listed across Merseyside, as shown on the map on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/saveaway-ticket/). 3. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. 3.1 The Solo Ticket allows for travel on local bus services within Merseyside, as shown on the map on the Merseytravel Website (see, https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/solo-ticket/. Misuse of the concession may lead to prosecution.The Resident Concession is provided at our sole discretion and we reserve our right to vary or withdraw this concession at any time. Merseytravel's Tickets For Adults (aged 19+) Handy information to plan your journeys. (e) Merseytravel may end the Agreement at any time by writing to you if:(i) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services; or(ii) we discover the Fast Tag is being misused in contravention of the terms of this Agreement; or (iii) any other material breach of the terms of this Agreement. 7.4 In serious or repeat cases of My Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket wont be valid for travel in Lancashire, Cheshire or Halton. Solo tickets. 10. Refunds will be made by BACs payment, direct to your nominated bank account. My ticket is not scanning on the bus what should I do? This agreement is between you and Merseytravel. 4.6 Subject to clause 4.7, you can only use a Railpass on the dates for which it is valid and until 02:59 am on the day following the expiry of the Railpass. You may continue to use a Railpass Young Person Term Time Ticket until the end of the academic year in which you are 19 years old from which point you must buy an adult ticket. 1. I would like to update my personal details/password, how do I do this? Solo. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. 1.2 Please read these Terms carefully before purchasing your Solo Ticket from us. (m) You must also present your photo Id card and show this to the Toll Officer, you must also show your Disabled Persons (blue) Parking Badge to Merseytravel staff if they ask to see this. We will refund any payments you have made to your Account, less a sum as detailed below. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Saveaway Ticket has been added or is to be added to. 5.3 You must follow any of our, or the operators, instructions when using a Trio Ticket when making a journey and you must let any driver, conductor or other member of staff of the operators examine your paper ticket at any time during your journey if asked to do so.5.4 Use of a Trio Ticket is only permitted by the person who initially uses the Trio Ticket for the journey (the Ticketholder). 7. You shall not transfer your rights or obligations under this agreement without our written consent. 8.4 In serious or repeat cases of Solo Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. 9. Merseytravel Trio Tickets Terms and Conditions of Use. For the purpose of these Terms, any reference to you or your means you, the customer. (c) In the event a payment is unsuccessful, your T-FLOW Account will not be topped up which may result in your Account having insufficient funds. They may be bought as tickets valid for: 4.1.1 one day (Solo Adult Day Ticket) which can be purchased in paper format or added straight to your Merseytravel Smartcard and will be valid on the day you buy it. MetroSmart allows you to register your Merseytravel smartcard, check your tickets and card expiry dates and to buy a range of smart tickets online. Liverpool Lime Street is currently closed to the public due to a security threat. 10.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy, a copy of which is contained on the Merseytravel Website. Liability(a) Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. MetroCard is a contactless smartcard for public transport tickets. Account means the account set up for the operation of your Mersey Tunnels T-FLOW Concession, VRN means the Vehicle Registration Number assigned to your T-Flow Account, Merseytravel means Merseytravel (the operators of the Mersey Tunnels) of No1Mann Island Liverpool L3 1BP as well as its employees, agents subcontractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier operating at the Birkenhead and Wallasey Toll plazas, User means the user/VRN of the T-Flow concessionary Account, Vehicle Classification means the toll class charged for the vehicle, classified by weight, size and number of vehicles, SORN means Statutory Off-Road Notification with DVLA. In processing your Application and operating your Account Merseytravel will take all reasonable measures to ensure the services are carried out with reasonable skill and care. We suspend services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 7 days; If you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services or, We discover the Account is being misused in contravention to the terms of this agreement, Any other material breach of the terms of this agreement. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. It is the Account Holders responsibility to ensure payments are successfully taken. Term Time Ticket dates are agreed with all Local Education Authorities across Merseyside. Before the registration process you must read and accept the terms and conditions. 4.4 The Apprentice travel discount card is available from the point of purchase for 12 months, or until completion of the apprenticeship, whichever comes first. 1.3 These Terms were last updated in December 2020. 2.1 The Railpass scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. ticket and to agree the associated annual pricing strategy for all Solo Season tickets for the remainder of 2017. 11.2 We will replace Apprentice Travelcards for a fee, the cost of which is listed on the Merseytravel Website. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. You can register for an online account and link your smartcard & multiple other smartcards to a single account. Proceed to "Secure Checkout" to pay by debit or credit card. You should receive your ticket within seven days. (d) Merseytravel shall use its all reasonable endeavours to dispatch a Fast Tag within 30 days of receipt of an Application. If you are unable to apply online, you can of course visit a. across the region and buy it over the counter. 7.1 You can purchase Solo Adult Day Tickets from the bus driver. 14. (iii) any other material breach of the terms of this agreement. 14. I have new smartcard - how do I register it? For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visitourwebsite. Tickets are valid Monday to Friday on term time dates only. Merseytravel reserves the right to refuse any incomplete Application. We will write to you to let you know that we are going to stop providing the service, at least 14 days in advance of stopping the services and will refund any sums you have paid into your Account. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. 6. merseytravel fast tag login Noend Tatical Documentao para posse e porte de arma de fogo. This will show the ticket type, price of your ticket and when your ticket will be available to collect. 5.3 You must follow any of our, or the operators, instructions when using a Saveaway Ticket when making a journey and you must let any driver or other member of staff of the operator examine your Merseytravel Smartcard or paper ticket (as the case may be) at any time during your journey if asked to do so.5.4 Use of a Saveaway Ticket (whether a paper ticket or contained on a Merseytravel Smartcard) is only permitted by the person who initially uses the Saveaway Ticket for the journey (the Ticketholder). If you make a journey outside of the valid area(s) of your Saveaway Ticket or if your journey crosses the ticket boundary to Cheshire, Halton, Greater Manchester or Lancashire (except where stated in clause 3.2 above), that part of your journey is not covered by the Saveaway Ticket and you will be subject to additional fares from the point you leave the ticket boundary to your final destination. 1.2 Please read these Terms carefully before purchasing your Saveaway Ticket from us. Solo tickets are validon any bus serviceacross Merseyside. 15.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. 15.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. Please make sure you read our PrivacyPolicyso you understand how we process your personal data and our personal data practices. If your card is reading on otherbusesthere may be an issue with the bus drivers ticket machine. 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