Though I didn't have a chance to check out either the premium economy or economy cabins, there were 36 and 247 seats in each cabin, respectively. yoonny. Photos * The refund is only available when the reserved seat is not available due to circumstances. #PaxEx This affords you the opportunity to stretch out across all 3 seats, making it easier to catch those intercontinental z's. Overall, Asiana was an excellent airline to fly. LifeMiles can be transferred directly from Citi ThankYou points (1:1 ratio, though there are often transfer bonuses) and Amex Membership Rewards points (1:1). These seats are located in Rows 10 to 14, right behind Business Class, and priority boarding in Economy Class and priority baggage services are available. 6. I was able to gain access because of my Priority Pass membership, a benefit of the Platinum Card from American Express. Improve earnings, maximize rewards and track progress toward dream trips. 9 reviews Hung Nguyen (Japan) 12th June 2017. This is the review of the long-haul flight in Business Smartium Class! Even with the limited number of overhead bins, there was plenty of storage for all the business-class passengers on my flight, which wasn't full. Nevertheless, it was disappointing to get a defective seat on a fairly new aircraft just five months old. 27 febrero, 2023 . If you're traveling alone, ideal seats are those closest to the cabin wall (A or K), specifically the even-numbered ones, which had the most privacy. In particular, passengers who have purchased Economy Smartium seats on long . As high-capacity business class lounges go, it scores a solid A grade. The seats had 77 inches of pitch and 22 inches of width. Ultimately I did not feel that Smartium Economy was worth the cost, especially when flying from the United States. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. The difference between Asiana and Singapore Airlines biz class cannot be overstated. I personally always travel with my own sleep mask, and did not feel that there was a particularly noticeable difference in the slippers offered in Smartium versus economy. The old terminals were super convenient, but only when the planets aligned. Haha. Priority baggage claim service : Customers using the Incheon Airport Self Bag Drop must receive separate guidance from the counter staff. The A350 Economy Smartium seat offers 4 inches more legroom than Economy Class for a comfortable and relaxing trip. Qatar Airways Different aircraft within a given subfleet may fly different seating configurations, so its hard to know exactly what to expect. Asiana Airlines Smartium Economy is the airline's "premium economy" class. Our return flight was much warmer than I am used to on a flight. Are cruises the most budget friendly vacation? Asianas A380s notably offer what the company claims are the worlds widest monitors at 32 inches in its first class suites. All Rights Reserved, Bonjour, Seattle! While not the most luxurious business-class seat in the skies, it was a comfortable hard product that made for a great trip especially when you consider the great redemptions to be had. This guy on his phone has an A380 for a head so he must be REALLY smartium I mean smart Photo: Manu Venkat | AirlineReporter. What are your reactions to this trip report? I found the kit itself to offer the necessities, but not much beyond that. The Korean airline Asiana is popular and Ive wanted to try it for a while, but I think the name they picked for their premium cabin Business Smartium Class is a bit goofy. The economy cabin was set to a rather toasty 78 degrees. yeah. Airline Livery of the Week Since this was my first time flying a Korean carrier and because Korean barbecue is awesome I went with the former. You can view your information when you log in. . Asiana Airlines: Smartium is a SCAM! I highly suggest you apply for a travel card with Priority Pass as a benefit if you dont already have one. I was a little clueless about what drink would go best with the Korean meal selection so I asked my flight attendant. It runs flights from Sydney to Seoul daily on the A330-300 with business and economy class. If any of you get to fly in Smartium business class, make sure to score an even-row window seat, and definitely go for the Korean meal option you wont be disappointed! The display icons were self-descriptive and simple to use. Economy Smartium will offer a total seat pitch of 36 inches, thoughthe rest of its seating features remains unchanged from standard economy, with width, recline and screen size all stayingthe same. The flight from Seoul to Shanghai was significantly shorter, just over 2 hours. My final destination, Missouri, rendered my trip a North Asia-to-United States two-trip affair, based on the LifeMiles award chart. Additional Benefits . The Korean menu featured: ginseng, pear and date roulade; shrimp and vegetables with pine-nut dressing; white tam porridge; ssambap; and preserved dates and a sweet walnut cookie. There was a total of about 30 English movies available. Seattle (SEA) - Seoul-Incheon (ICN) on OZ 271. Please check the government website before traveling! The lunch menu had a Korean option along with a few western entrees. Asiana Airlines. When it comes to business class, branding is big. What are the benefits of traveling with . It has five classes of passenger serviceFirst Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. It could be operated either via touchscreen or a remote control. Following the lobster tail, the crew came around with a celeriac cream soup. Business Lounge based on Economy Smartium ticket is not available for the outbound, but available at Incheon airport for inbound. Long haul flights, which are any flights outside of Asia, are $150 US per seat. . With its Economy Smartium Class, Asiana Airlines offers that extra bit of luxury on flights in the Airbus A350. Each seat had a 12 inch touch screen entertainment center in the seat back in front of them. This was disappointing, especially since the cost of a Smartium Economy seat is the same inbound and outbound but the offered perks are diminished. The security line was short, and I was through within five minutes and on my way to the Asiana business-class lounge. In their place: modern, open-air design and brighter alternatives. travelled again but flight were old and catering issue delayed the inbound flight. Im guessing they ran out of the tiramisu option by the time they came to my seat, since I was handed a fruit plate. The only storage for a bag was under the footwell. The A330-300s are in a 2-2-2 setup while the aging B767-300s feature a 2-1-2 configuration. Well, as compared to say the Delta A350 which also flies to Korea, Asiana needs to upgrade its seats. I walked past the galley on a trip to the bathroom and was able to see the thermostat. Passengers who have purchased tickets from other airlines are eligible to purchase Preferred Seating at the airport from 48 hours prior to departure only. Your email address will not be published. Every Asian Vegetarian meal ever. Now its time for us to hear from you. The configuration matches that of the regular economy section at 3-3-3, the Airbus standard for economy cabins on the A350 XWB. Thanks for all of the GREAT info! Alaska Airlines Details for the route are as follows (all times local): See a whole year of Reward Seat Availability on one page at SeatSpy.com. Given my shaky luck with eggs on flights, I opted for the abalone porridge. We thank you for your support and hope you'll join the largest aviation community on the web. As far as I understand it, these are not Y+ as a class, but merely an add on after you buy any economy ticket, accessible by booking the specific seat in Smartium. American Airlines Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. These include priority boarding,access to the Asiana Business Class Lounge at Incheon International Airport and in-flight amenities though lounge access and amenities will only be available for long-haul passengers. There was an awkward gap between the window seats and cabin sidewall, though you could get creative and use it to store your bedding. Economy Smartium passengers on long-haul flights (U.S., Europe, Oceania) have access to the Business Class lounge at Incheon International Airport. At the opposite end of the lounge, though, the food was better, with more hot options. A one-way flight would have cost me 75,000 LifeMiles in the business-class cabin, but I chose to use LifeMiles and money, redeeming 72,340 LifeMiles plus $25 to cover the remaining 2,660 LifeMiles. But hey, who needs inflight entertainment when youve got views like these? I was assigned seat 6K at the very rear corner of the cabin, which had a misaligned window but was amazingly private. For example, a flight from San . You can view your information when you log in. Southwest Airlines Read on as we share our experience on a long-haul Smartium flight from Seoul/Incheon to London on a 777-200ER. For an explanation of our Advertising Policy, visit. These seats are located in Rows 10 to 14, right behind Business Class, and priority boarding in Economy Class and priority baggage services are available. Economy Smartium on A350 provides enhanced comfort with 4 inches of extra legroom, and allows easy access to boarding located right behind the Business Class Cabin (Row 10~14). The time savings is also a nice perk. While still not the best business-class lounge out there, Asiana did a good job in designing a new lounge that'll give its passengers a better on-the-ground experience than the old lounge, which simply needed to go. Both Smartium Economy and regular Economy are configured 9 seats across, in a 3-3-3 setup. The snack was finger sandwiches and was offered midway through the flight. Your email address will not be published. I came away from my flight disappointed by the hard product and amenities in Asianas Business Smartium class, but was blown away by the dining and service. This time, I decided to take Asiana Airlines smartium economy to JFK (OZ222) and business class back on the A350 (OZ221). However, the privacy I had due to Covid and caring service made up for the price difference. American is the cheapest U.S. carrier. Headquarters: No 47 Osae-Dong, Gangseo-gu, Seoul South Korea 157-713. Despite the extremely long flight, the journey was comfortable and we were entertained throughout. Check out my review of Asiana's excellent business class with great service and one of the best flatbed seats in the sky! On the return flight the snack was a beef and rice dish served with a muffin and fruit cup. Pictures of great freighter aircraft, Government Aircraft Everything from the Goodyear blimp to the Zeppelin, Night Photos That being said, I was impressed with the attentiveness of the flight crew. Website. Asiana Smartium business seat in bed mode Photo: Manu Venkat | AirlineReporter. Passengers each got a set of Asiana-branded slippers that were open-toed a benefit for those with larger feet and a drawback for those with smaller, as your feet could slip more easily. Peak pricing for Asiana Airlines flights in 2018 is between May 12-July 1 and December 5-December 23. Asianas economy product was more than comfortable enough for a transpacific flight. Speaking of business class awards, there are two categories: standard and Smartium. I have the option to upgrade to Smartium Economy on the A350 between ICN and SFO. Passengers on code-share flights, passengers using Cabin Baggage (CBBG) or Extra Seats (EXST), United States Boeing 787 Dreamliner Maybe it was designed by geniuses. Seat Maps; Airlines; Cheap Flights . The best potential benefit would be access to the lounge in Seoul, but the value of that perk depends largely on how long of a layover you have. Your email address will not be published. I found the inflight-entertainment screens to be sufficient in size, especially given how close to the seat the screen was. Korean and Asiana together account for a lot of the traffic out of Seoul Incheon International Airport. Which Way is Luxury Hotel Pricing Going in 2023? Smartium Economy is a fairly new product, which Asiana launched this past May on their newly delivered A350s. Check here before booking an award fare. On our flight to Shanghai I was quite comfortable, but it depends highly on the crew. Predeparture: Asiana allows for a generous amount of carry-on and check-in luggage when traveling in Business Class: On North America routes, you can . For Incheon departure flights only, Economy Smartium passengers on long-haul flights (to U.S., Europe, Oceania) have access to the Business Class lounge at Incheon International Airport. (Unavailable from website and mobile web/app.). Overall, I found the food disappointing. The first meal was offered shortly after we reached cruising altitude, and was a choice between a Korean bibimbap or a steak and veggies dish. Asiana Airlines has 2 types of award flights: Off-Peak Most of the year, when pricing is 50% less than peak. I've flown on Asiana in the past, but my best experience came onboard their new A350 that they're utilizing on their LAX and SFO routes. Very good experience for an economy flight. Economy Smartium amenity kit. This topic has been closed to new posts due to inactivity. The menu included two options: Western or Korean. Finally came a sous vide chicken breast with mushroom cream sauce, my favorite of the four. British has Club World, Delta has Delta One, United has Polaris, EVA has Royal Laurel the list goes on and on. Why I'm Taking More Cruises Now Than Ever - Adventures with Anthony, Best of Japan Cruise Quantum of the Seas, Keeping Your New Year's Resolution While Traveling - Adventures with Anthony. I enjoyed it but found it less memorable than the first meal. Economy Smartium passengers (Asiana's Premium Economy product) This lounge is also open to Priority Pass members, but they must be flying on Asiana Airlines or Star Alliance operated flights. FlexFlight is a Danish charter airline that operates out of a hub in Roskilde. Accident, incident and crash related photos, Air to Air Required fields are marked *. - See 3,601 traveler reviews, 1,771 candid photos, and great deals for Asiana Airlines, at Tripadvisor. Instead, the entire cabins climate is controlled by the flight attendants. All passengers were first given a plate of tasty fresh fruit, pastries and yogurt. Though not too sweet, the cake was extremely dry, aided somewhat by the moistness of the topping. If you're traveling with someone, the best option is the two seats in the center of the aircraft (E and F). To access the lounge, head up an escalator to the floor above the departures concourse. In addition, you can get to your seat quickly and easily, as the Economy Smartium zone is located directly behind the Business Class cabin. ANA Asiana 777-200ER business class cabin Photo: Manu Venkat | AirlineReporter. The seats are 18 inches wide in both cabins, which is nice as some airlines are shrinking seat width to 17 or even 16 inches. No chance of sleep at all. Seattle (SEA) - Seoul-Incheon (ICN) one-way in Asiana Airlines business class for 88,000 United miles + $5.60 in taxes and fees. With this goal in mind, we purchased the upgrade to Smartium Economy for the first of our four legs; travelling from San Francisco to Seoul. The movie selections were excellent, with a variety of options ranging from recent blockbusters to classics. Asiana Airlines. Unfortunately, I . As an upgraded version of its Economy Class, Asiana Airlines' Economy Smartium Class provides enhanced comfort with 4 inches of extra legroom. Mung bean jelly with sliced beef and vegetables Photo: Manu Venkat | AirlineReporter, Steamed scallop with mustard dressing Photo: Manu Venkat | AirlineReporter, BONUS: A Very Hello Kitty Adventure: Flying an EVA Air 777-300ER In Royal Laurel Business Class, Shiitake mushroom and wild sesame porridge Photo: Manu Venkat | AirlineReporter. Both Smartium Economy and regular Economy are configured 9 seats across, in a 3-3-3 setup. Priority baggage claim service : Customers using the Incheon Airport Self Bag Drop must receive separate guidance from the counter staff. The meals on the return flight included a spicy beef and rice dish for the first meal. (Unavailable from website and mobile web/app.). Knowing it wasn't the fault of the cabin crew, I didn't make a big deal of it. Next up was the sous vide lobster-tail salad. Airline Livery Read More. At the end of the day, it's hard to screw up cubed cheese and tomato. Boeing 747-400 (747) Seats: 45 Business 10 . The first important thing to note is that the seats in Smartium Economy are the same seats as in standard economy. We may receive compensation when you click on links to those products. Once I got over the initial appearance of the yellow-on-beige seats, I found the cabin extremely bright and airy. . The A350 Economy Smartium seat offers 4 inches more legroom than Economy Class for a comfortable and relaxing trip. These seats are located in Rows 10 to 14, right behind Business Class, and priority boarding in Economy Class and priority baggage services are available. Please check the government website before traveling! It was accentuated by lighter floors and a brighter, more welcoming look. The grade: for cabin design and seating, Smartium gets a B overall. Refer to below for details on Economy Smartium Seating. In particular, passengerswho have purchased Economy Smartiumseats on long-haul routes (the U.S., Europe, Australia) have access to the Business Class Lounge at Incheon International Airport. 0:45 Asiana Business Class Lounge.1:15 Boarding OZ222.1:35 Takeoff and onboard experience (meals and amenities).2:45 New York City skyline, descent, and landing. Passengers accompanying infant passengers may be seated next to your purchased seats. While Economy Smartium offers greater pitch than regular economy seating, the airline is not going so far as to labelit as a premium economy offering. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our. Wi-Fi was available for the duration of the flight, ranging from $12 for 1 hour to $22 for the entire flight. Asiana's A350-900 features a three class configuration with 28 flat bed Business Class seats, 36 Premium Economy seats with up to 3-4" of added legroom, and 247 standard Economy Class seats. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. Economy Class Seats. Asiana Airlines took delivery of its first A350-900 in April 2017, and since then, it's expanded the use of the aircraft on its long-haul route network including on several to the US. **UPDATE: Many of the Covid guidelines have changed. Here's a flight review on board Asiana Airlines (South Korea's 2nd largest airline) flying their latest aircraft, the Airbus A350-900.Route: San Francisco to. Seoul-based Asiana now operates several A350s-900s and has more on order, including its newer, bigger sibling, the A350-1000. Refreshed and showered, I headed to my departure gate just in time for boarding. Advertisement. Within five minutes of boarding, each business-class passenger that was seated was offered Champagne, orange juice or water. Passengers on code-share flights, passengers using Cabin Baggage (CBBG) or Extra Seats (EXST), Passengers accompanied by an infant or child, Finance (Credit cards, currency exchange), Travel (Hotel, car rental, travel insurance). By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. Seats: 28 Business Smartium 247 Economy 36 Economy Smartium. 0011 82 2-2669-8000. As a passenger who tends to nap right after eating, I'm a huge fan of a quick meal service rather than one that's drawn out and can take hours. Lots of leg space, always fresh drinks and very friendly and helpful staff. At first glance, the interior of the cabin gave off a somewhat dated feeling the upholstery looked like something you'd find at a dentist's office, and the light beige screamed old-fashioned. Not mentioned was the priority baggage handling. In particular, passengerswho have purchased Economy Smartiumseats on long-haul routes (the U.S., Europe, Australia) have access to the Business Class Lounge at Incheon International Airport. But economy smartium seats with 36in pitch sounds better to me if comparing to Korean Air's regular economy seats with 33in pitch. It's only to the OZ lounge outbound at ICN. Upon entry, I could tell that the new lounge was a fresher version of the old, dated lounge. . Nearing time to sleep after meal service, I reclined the seat a slow process to its lie-flat position. I would not hesitate to fly Asiana again, although I most likely would not pay for the Smartium Economy upgrade next time. Im mindful that I flew a relatively old version of the Smartium product, and Im guessing that fresher versions on newer planes might score a little better. The Economy Smartium seats offer more room, but the biggest bonus comes when people choose not to opt for the service. The premium economy cabin was in a 3-3-3 configuration . Travelling to Seoul recently, I picked Qantas partner Asiana,a Star Alliance member and the second largest South Korean airline. Then add the traveler's number and select economy smartium in the travel class field. Smartium is the airline's new business class product and costs marginally more miles than the older product. Aircraft painted in beautiful and original liveries, Airport Overviews Kansas City Opens Its New Unified Terminal Tomorrow. Less than two hours before landing, the crew brightened the cabin lights and asked passengers if they were interested in a breakfast: scrambled eggs with pork sausage, or abalone porridge. People could easily find space near their seats and quickly store their carry-ons. Flight Review Economy Smartium on A350 provides enhanced comfort with 4 inches of extra legroom, and allows easy access to boarding located right behind the Business Class Cabin (Row 10~14). There were two lavatories at the forward of the cabin and one more at the rear of the cabin, though that was more accessible for premium economy passengers. Everyone has to watch it, no choice! A350 Economy Smartium provides more legroom than regular seats as well as special in-flight services depending on flight time. Asianas Airbus A350 was an extremely comfortable plane. The extra space of seats in Row 10 at the front may be used as a pathway for other passengers. We never really used the additional amenities, and I did not really notice a difference in the slippers offered in economy versus Smartium. Terms apply to the offers listed on this page. The sauce was tasty without being too heavy, and the chicken tasted fresh without being overdone. And as flat beds go, the Smartium version is roomy but not the most comfortable Ive experienced. And the gochujang sauce in the tube is a nice touch of spice. Beneifts1 The Shilla Seoul special discount only for Asiana (2 minimum nights) + earn Asiana 500 miles. Here it is: Hi! In less than 20 minutes everybody was in their seats and the flight attendants were making their initial rounds to prepare us for an on time departure. (Departures from Incheon only). Though I didn't have a chance to check out either the premium economy or economy cabins, there were 36 and 247 seats in each cabin, respectively. Your all-inclusive guide to Asiana providing the most comprehensive resource on current aircraft, contact information, and airline partners. Passengers traveling with pets (in the cabin) cannot be seated in the first 10 rows. Special in-flight services are also offered each flight. As one of two major airlines in South Korea, Asiana Airlines (IATA: OZ; ICAO: AAR) operates flights to four continents. Additionally, do your prefer Asiana or Korean AIr? Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days, There are newer reviews for Asiana Airlines. Boeing 737 Here it is: Hi! I wasnt a big fan of the cabin decor, which featured lots of bland grey and beige. syarikat penerbangan ini juga merupakan syarikat penerbangan pembawa bendera Nasional Korea Selatan dan satu-satunya syarikat penerbangan bertaraf 5 bintang di Korea Selatan. Seats can be purchased in your local currency. We certainly are not worried about, I don't like the concept of all gender bathrooms. Manu got his private pilot license in high school, setting the tone for his interest in all things aviation. Air New Zealand Moderators: richierich, ua900, PanAm_DC10, hOMSaR, Military Aircraft To wrap up dinner service was a slice of apple cake with whipped cream. The Hanjin Group conglomerate, which owns Korean Air, today confirmed the acquisition, which will be part-funded by a $990 million investment from the Korea . Asiana Club does add fuel surcharges to its own flights, but they're nowhere near as steep as British Airways. However, it was definitely on the more cramped side of business-class products I've flown. I found the footwell to be comfortable enough for my feet, a women's size 7.5. While the hard product isn't like what you'd find on some competitors, it's a solid option. Check-in had just opened for the flight at Asiana's fairly large space in the terminal. 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